My name is Liliana and I have been working for First Steps Day Care since 2009. I started my career in Early Years as an unqualified staff member. My passion and commitment to working with young children was recognised and nurtured by my manager who encouraged me to study an NVQ2 and then an NVQ3. In addition to this, I am also qualified in First Aid, Food Hygiene and Safeguarding. I am now a Deputy Manager; I love my job and am very happy to be able to make an important and positive contribution to children and their families.